Please Log in or Register
Human Resource Practices, Customer Service, Personnel Skills, Executive Office Skills, Customer Relations, Business Planning, Business Management, business finance, Bookkeeping, start your own business

Personnel Skills – Level 2 -



Personnel Skills – Level 2


Student Profile

This programme is designed for people who wish to gain an understanding of principles and practice of personnel skills. No prior knowledge is required.


The objectives of the course are to:

  • Understand the importance of maintaining accurate personnel records
  • Locate sources of further information and keep abreast of legislation
  • Assist in conducting an effective recruitment and selection process
  • Contribute to an effective induction process
  • Appreciate the concept of self-development, and action planning
  • State the difference between disciplinary, capability and grievance procedures
  • Understand basic employment legislation including health & safety, equal opportunities and diversity

Interest Free Payment Plan for this course consists of an initial payment of £31.00 followed by 12 monthly payments of £22.00. 

Offer Price £295.00.

For alternative payment plans, please Contact Us

Finance options provided by divido

SKU: tl-cips Category:

Personnel Skills Accreditation

At the end of this Personnel Skills course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course).

The Personnel Skills course has been endorsed under the ABC Awards’ Quality Licence Scheme.  This means that Kendal Publishing Ltd has undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria.  The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future.  The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector.  To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

The Personnel Skills course itself has been designed by Kendal Publishing Ltd to meet specific learners’ or employers’ requirements. ABC Awards’ endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met.  A regular review of courses is carried out as part of the endorsement process.

ABC Awards is a leading national Awarding Organisation, regulated by Ofqual, and the Welsh Government.

Study Method

The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and study guide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration.


Each element is followed by a written assignment, which is submitted and marked by your tutor. There is no external examination required.

Course Duration

Students may register at any time and have a full year to complete their studies. The course will take around 120 hours of study to complete.

Pack/Course Contents

  • Study guide
  • Comprehensive study notes for each element of the course
  • Self-assessment activities
  • Assignments
  • Tutor support
  • Assignment marking & feedback
  • Accreditation

The course is divided up into five modules, as follows:

Module 1:

Records, Systems and IT

  • Initiating and maintaining accurate records
  • Manual and computerised systems
  • IT software and application in Personnel
  • Email and use of the Internet within Personnel

Module 2:

Recruitment and Selection

  • The importance of recruitment and selection
  • Overview – Recruitment process
  • Selection process and making an Offer
  • Induction
  • Evaluation

Module 3:

Personal Development

  • Introduction
  • Self-Development in the workplace
  • Negotiations, and influence
  • Time management
  • Continuing Professional Development

Module 4:

Employee Relations

  • Managing employee relations
  • Interviewing Skills
  • Grievances in the workplace
  • Disciplinary matters
  • Employee involvement

Module 5:

Legislation in Personnel

  • Employment Legislation
  • Civil Law
  • Employee protection rights
  • Trade Unions and redundancy
  • Other legislation

Need some friendly help and advice?

Fill out the form below and we can call you back.




I Agree

Visit Us On FacebookVisit Us On Twitter
chat on website
Training Link
Training Link

©2019 Training Link

Web Design by Ortiga